General Contest Rules


Unless otherwise specified by Hershey Centre, these rules cover routine daily contests and promotions conducted by Hershey Centre. These rules may be superseded by separate specific rules for major contests or promotions conducted by Hershey Centre or its sponsors.

The contest or promotion (the “Promotion”) will take place during the dates and times specified in the official rules of the Promotion (the “Promotion Period”) or as announced on Facebook, Instagram and/or Twitter (the “Social Media page”). Hershey Centre may change the dates and/or terms of the Promotion without prior notice.

To be eligible to enter or participate in the Promotion, followers must follow the instructions set forth in the official rules of the Promotion or as announced on the Social Media page and must fulfil all of the eligibility requirements of the Promotion. Unless otherwise specified, the Promotion is open to all followers of the Social Media page who are legal Canadian residents, 18 years of age or older. Employees of the Hershey Centre, officer, director, representative or agent of the Hershey Centre or its affiliated or subsidiary entities, a member of the immediate family (spouse, parent, sibling, child), a member of the same household (whether related or not), of any of the persons set out in this Section are ineligible to participate or win. The same winner on either Social Media page cannot win more than one promotion give away within (30) days.

Winners will be required to complete an acknowledgement waiver and answer a skill-testing question within 2 business days, in order to claim the prize.

Promotion prizes and their values will be indicated in the official rules of the Promotion. Unless otherwise indicated in the official rules of the Promotion, all prizes or prize certificates may be picked up at Hershey Centre, 5500 Rose Cherry Place, Mississauga, ON, L4Z4B6. Prizes may be claimed during regular business hours (between 9:00am and 5:00pm, Monday through Friday). Promotion winner(s) will be required to present valid government-issued photo identification along with the completed acknowledgement waiver. Unless otherwise permitted by the Hershey Centre, winner(s) must claim his or her prize in person, and a prize cannot be claimed by third parties on behalf of the winner. If a Promotion is open to entrants under the age of 18 and a winner is under the age of 18, a parent or legal guardian must claim the prize and complete the waiver. Failure to comply with these requirements will result in the forfeiture of the prize. A winner will forfeit any prize or prize certificate not claimed within thirty (30) days (or sooner for time sensitive prizes) of winning. Unless otherwise specified, if a prize is not claimed no alternate winner will be selected and the prize will become the property of the Hershey Centre. Hershey Centre, solely at its discretion and only with the consent of the winner, may opt to deliver the prize to the winner by mail or overnight courier. In such event, the winner assumes the risk of the prize’s loss and Hershey Centre will not be responsible for the safe arrival of the prize or prize certificate. There is no substitution, transfer or cash equivalent for prizes, except that Hershey Centre may, at its sole discretion, substitute prizes of comparable value or cash. Each prize is expressly limited to the item(s) listed in the official rules of the Promotion and do not include taxes, gratuities or any other expenses. Other restrictions may apply.

Decisions of Hershey Centre’s management with respect to the Promotion are final. Potential winner(s) will be selected and notified of their prize in the manner described in the official rules of the Promotion. Promotion winner(s) must execute and return any required Acknowledgement, Waiver, Indemnification and Release of Claims form within two (2) days of winning or being notified of winning (or sooner for time sensitive prize) or prize will be forfeited and an alternate winner may be selected. If a potential winner cannot be contacted, fails to sign and return the required affidavit of eligibility and/or liability/publicity release within the required time period, or if a prize or prize notification is returned as undeliverable, the potential winner forfeits the prize.

By participating in the Promotion, the winner(s) agree to have his or her name, voice and likeness used in any advertising material related to such Promotion, without further compensation, and (where permitted by law) to sign a publicity release confirming such consent prior to acceptance of the prize.

Prior to awarding any prize or prize certificate, Hershey Centre in its sole discretion may require the winner of such prize (and his or her travel companion(s), if any) to sign a liability release, which holds harmless Hershey Centre, its licensee, its parent, subsidiary, and affiliated entities, their respective officers, shareholders, directors, employees, agents and representatives and all of their successors and assigns against any and all claims or liability arising directly or indirectly from the prize or participation in the Promotion. Hershey Centre is not responsible for (i) lost, stolen, mangled, misdelivered, postage due, illegible, incomplete or late entries; (ii) telephone or mobile service outages, delays, busy signals, facsimile transmission errors, equipment malfunctions and any other technological difficulties that may prevent an individual from completing his/her telephone call or from sending a text message (if applicable, standard text messaging fees may apply, and Hershey Centre is not responsible for any fees incurred by an entrant for this method of entry); or (iii) entries not received due to difficulty accessing the internet, service outage or delays, computer difficulties or other technical difficulties.

Hershey Centre reserves the right to cancel, terminate or modify the Promotion if it is not capable of completion as planned, including, without limitation, as a result of infection by computer virus, bugs, tampering, unauthorized intervention or technical failures of any sort. Hershey Centre reserves the right to make changes in the rules of the Promotion, including, without limitation, the substitution of a prize or equivalent value, which will become effective upon announcement. If due to circumstances beyond the control of Hershey Centre, any event related to the Promotion or prize is delayed, rescheduled, postponed, cancelled or has a change of venue, Hershey Centre reserves the right, but is not obligated, to cancel or modify the Promotion and shall not be required to award a substitute prize. Hershey Centre is not responsible for typographical or other errors in the printing, the offering or the administration of the Promotion, or in the announcement of a prize.

Hershey Centre, in its sole discretion, reserves the right to disqualify any person tampering with the entry process or the operation of Hershey Centre’s website. Failure to comply with the rules of the Promotion may result in a contestant’s disqualification and/or forfeiture of any prize or prizes. If Hershey Centre makes a good faith determination that an entrant has cheated or committed fraudulent activity in connection with a Promotion, Hershey Centre reserves the right to disqualify that entrant from entering and/or winning future Promotions.